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Best Buy Sells You A Box Of Bathroom Tiles Instead Of Hard Drive, No Refund

Sam says that he went to BestBuy.com and bought a hard drive for in-store pick up. What he got was a box of bathroom tiles. Now Best Buy is saying he’d better take it up with manufacturer and that they’re not going to issue a refund and that Sam should just take his loss. We […]

Skip the machine, Get a real human ASAP

GetHuman contains shortcuts to skip the automated phone systems of over 500 customer service call centers. If you’re an impatient customer like me, and want a real human right away, this is a lifesaver!
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Zen and the Art of Mindful Consumerism

Diggers can be an opinionated bunch, but in their honesty they’ve given me food for thought. It is unlikely that we will ever give up being consumers. In fact, it’s probably impossible for most of us not to be consumers in one way or another. But we can aim for a more mindful consumerism…
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Has Facebook Replaced Yahoo in the Big 3?

Execs leaving, potential acquisitions… Has Yahoo been replaced by Facebook to sit along side Google and Microsoft in the big 3
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